Contact Details


Justin & Georganne Cauchi

Banyan Tree Yarns
Sea Star
Triq il-Mahsel,
Marsascala MSK3648
Malta Europe

Tel:  00356 21636970
E-mail:  info@banyantreeyarns.com



Terms

Pricing

All prices are based on Euros and no VAT will be charged. 


Payments

Credit/Debit card payments are accepted through PayPal.  There is no
additional charge to you for using PayPal.  You can obtain more info on PayPal
at www.paypal.com.  Credit/Debit card details are NOT held by Banyan Tree
Yarns.


Shipping

Shipping is based on weight and are charged at current Maltapost rates.   

If the ordered items are in stock, your order will be shipped within two business
days, unless otherwise specified in advance.  


Returns

You have the right to change or cancel an order within 14 days of purchase.  
Should you wish to change or cancel your order, please contact us within the 14
days of purchase.  A refund in the same method of original payment will be
issued once returned items have been received.  It is suggested that you send
the items by Recorded Mail as you will be responsible for the return of the items. 
Proof of postage will not be accepted as proof of delivery.


Damaged or Defective Items

In the unlikely event that items are damaged or defective, please notify us within
14 days of purchase.  A replacement will be shipped at no additional charge
upon receipt of damaged/defective items.


Privacy

Any personal information held will not be disclosed to any third parties.  Cookies
are used on this website.